Privacy Policy
Last updated: August 2026
This policy explains what information Bundle Hub collects when you place an order, why we need it, and how long we keep it.
Information we collect
When you place an order we ask for your name, WhatsApp number, an optional email address, your payment method (bKash or Nagad), the sender number you paid from and the transaction ID. We only collect what is required to verify your payment and deliver your order.
We never ask for and never store your bKash/Nagad PIN, OTP, card numbers or banking passwords. No Bundle Hub staff member will ever request them.
How we use your information
Your details are used only to verify the payment, deliver the purchased subscription, provide warranty or replacement support, and answer your messages. We do not sell, rent or share your personal data with advertisers or any third party for marketing purposes.
Order tracking and security
Each order gets a private tracking code. To view an order you must supply both the tracking code and the last digits of the WhatsApp number used on the order, so nobody else can look up your details.
Cookies and analytics
The website uses only the essential storage needed for the site to work (for example keeping you signed in as an administrator). We do not run third-party advertising trackers on this site.
Data retention and your rights
Order records are kept so we can honour the warranty period and handle disputes. You may ask us to delete your personal information at any time by messaging our support WhatsApp number; we will remove it unless we are required to keep it for an active order.
Contact
Questions about this policy? Message us on WhatsApp through the number shown on our Contact page and we will reply within our support hours.
